Terms & Conditions

TERMS AND CONDITIONS OF USE

Learn For Life Pty Ltd Last updated: June 2026

Please read these Terms and Conditions carefully before using this website. By continuing to browse and use this website, you agree to be bound by the following terms, which together with our Privacy Policy govern Learn For Life Pty Ltd’s relationship with you in relation to your use of this website and our services.

For the purposes of these Terms and Conditions, “Us”, “Our” and “We” refers to Learn For Life Pty Ltd and “You” and “Your” refers to you, the client, parent or guardian, visitor, website user, or person using our website or services.

1. Amendment of Terms

We reserve the right to change, modify, add, or remove portions of these Terms at any time. Please check these Terms regularly before using our website to ensure you are aware of any changes. We will endeavour to highlight any significant changes where possible. Your continued use of this website following any changes constitutes your acceptance of the updated Terms.

2. Use of This Website

This website is intended to provide general information about Learn For Life Pty Ltd, our occupational therapy services, and how to access them. The content on this website is not intended to constitute clinical advice, a diagnosis, or a recommendation for any particular treatment or course of action.

If you have concerns about your own health, the health of your child, or the health of someone in your care, you should seek advice from a qualified health professional directly.

3. Limitation of Liability

To the extent permitted by law, Learn For Life Pty Ltd is not legally responsible for any loss or damage you might suffer related to your use of this website, whether arising from errors or omissions in our content, any services we may offer, or any other use of the website. This includes your use of or reliance on any third-party content, links, or information.

Your use of, or reliance on, any information or materials on this website is at your own risk. It is your responsibility to ensure that any information or services available through this website meet your specific needs. We do not warrant that information on this website is complete, current, or suitable for any particular purpose.

Nothing in these Terms limits any rights you may have under the Australian Consumer Law or any other applicable legislation that cannot be excluded by agreement.

4. Australian Consumer Law

Our services come with guarantees that cannot be excluded under the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010 (Cth)). For services, you are entitled to have the services supplied with due care and skill, and fit for any particular purpose that you made known to us.

To the extent permitted by law and consistent with Sections 51 to 53, 64 and 64A of the Australian Consumer Law, where Learn For Life Pty Ltd is liable for a breach of a term of this agreement, that liability is limited to: the resupply of the relevant services; or the payment of the cost of having the services supplied again.

5. Health Services and Scope of Practice

Learn For Life Pty Ltd provides occupational therapy services to children, adolescents, young adults, and their families. Our services are delivered by registered occupational therapists regulated by AHPRA and the Occupational Therapy Board of Australia.

The information on this website is general in nature and does not replace the professional judgement of a treating therapist. Therapy goals, assessments, and treatment plans are developed collaboratively with each client and their family and are specific to individual circumstances.

We do not guarantee particular outcomes from therapy. Progress varies between individuals and depends on a range of factors including the nature of the presenting needs, the client’s engagement with therapy, and the level of support available between sessions.

6. Referrals and Appointments

Submitting a referral or enquiry through this website does not constitute the commencement of a therapeutic relationship or guarantee the availability of services. We will contact you within 1 to 2 business days of receiving your referral or enquiry to discuss next steps.

Appointment and service-specific terms, including cancellation policies, no-show fees, session expectations, and telehealth protocols, are provided in our Service Agreement, which is given to all clients at the commencement of services.

7. Funding and Billing

We accept referrals and funding through NDIS, Medicare, and private payment arrangements. Eligibility for specific funding types is subject to the requirements of the relevant funding body and is not guaranteed by Learn For Life Pty Ltd.

Fees, billing arrangements, and NDIS service agreement terms are set out separately in our Service Agreement and Schedule of Fees, which are provided to clients and families at intake. It is your responsibility to ensure you understand your funding arrangements and any out-of-pocket costs before services commence.

8. Links to Other Websites

This website may contain links to third-party websites for your convenience. These links do not imply sponsorship, endorsement, or any arrangement between Learn For Life Pty Ltd and the owners of those websites. We take no responsibility for the content, accuracy, or practices of any linked websites.

Any advice or information provided to you directly by third parties through linked websites is the responsibility of those third parties. We recommend you review the terms and privacy policies of any third-party websites you visit.

9. Your Privacy

We are committed to protecting your privacy and handling your personal and health information with care and respect. We adhere to the Privacy Act 1988 (Cth), the Australian Privacy Principles, and all applicable privacy obligations as a registered health provider.

Please read our Privacy Policy carefully. It explains what information we collect, how we use it, who we may share it with, and your rights in relation to your information. Our Privacy Policy forms part of our overall terms of engagement with you.

You may update your contact details or personal information at any time by contacting us in writing at admin@learnforlifeot.com.au.

10. Security

We take reasonable steps to protect any personal information you submit through this website. Our systems use secure encryption for data in transit. However, no method of transmission over the internet is completely secure, and we cannot guarantee the absolute security of information transmitted to us online.

Credit card information is not stored on our systems. Payments are processed through secure third-party payment platforms.

11. Third Parties and Your Information

We do not sell, rent, or trade your personal information. We may use de-identified, aggregated data for the purposes of service improvement, practice reporting, and understanding how our website is used, but this will never identify you personally.

We may disclose your information in the circumstances described in our Privacy Policy, including where required by law, to protect the safety of a client or another person, or to fulfil our obligations as a registered NDIS provider or AHPRA-regulated practice.

12. Disclaimer

To the fullest extent permitted by law, Learn For Life Pty Ltd disclaims all warranties in relation to this website, whether express or implied, including warranties of merchantability or fitness for a

particular purpose. We do not warrant that this website will be free from errors, interruptions, or harmful components, or that defects will be corrected.

While we endeavour to ensure the information on this website is accurate, current, and reliable, we do not make any representations as to its completeness or suitability for any particular purpose. Website content may change without notice and may not always reflect the most current service offerings or policy positions.

13. Copyright and Intellectual Property

All content on this website, including text, images, graphics, logos, and layout, is owned by or licensed to Learn For Life Pty Ltd and is protected by Australian copyright law. You must not reproduce, republish, upload, transmit electronically, or distribute any content from this website without our prior written permission.

You may print or download content for your own personal, non-commercial use only. You may share content with individual third parties for their personal use, provided you acknowledge learnforlifeot.com.au as the source.

Any unauthorised use of our content may constitute an infringement of our intellectual property rights and we reserve the right to take appropriate action.

14. Exclusion of Competitors

If you are in the business of creating similar services, resources, or documents for fee-paying users, you are a competitor of Learn For Life Pty Ltd. We expressly prohibit competitors from accessing or using our website, downloading our content, or reproducing our materials directly or through a third party. We reserve the right to deny access to our website to any person at our discretion.

15. Social Media and Online Communication

Our practitioners meet their privacy and confidentiality obligations when communicating online, consistent with the AHPRA Shared Code of Conduct. We do not discuss client information on social media or in any public online forum.

If you contact us via social media or a third-party messaging platform, please be aware that those platforms have their own terms and privacy settings. For anything involving personal or health information, we ask that you contact us directly via phone or email.

16. Severability

If any clause or provision of these Terms is found to be illegal, void, or unenforceable in any State or Territory under applicable law, that clause will not apply in that jurisdiction and will be deemed not to have been included. All other clauses will continue to have full force and effect.

17. Entire Agreement

These Terms and Conditions, together with our Privacy Policy and any Service Agreement entered into with you, represent the full agreement between you and Learn For Life Pty Ltd concerning your use of this website. No other term is to be included except where required by applicable Commonwealth, State, or Territory legislation.

18. Jurisdiction

These Terms and this website are governed by the laws of South Australia and the Commonwealth of Australia. Any dispute arising from your use of this website or our services that results in litigation will be subject to the jurisdiction of the courts of South Australia.

19. Contact Us

For any questions about these Terms and Conditions, please contact:

Learn For Life Pty Ltd 1/148 Henley Beach Road, Torrensville SA 5031 PO Box 1161, Flinders Park SA 5031 Phone: (08) 8257 9185 Email: admin@learnforlifeot.com.au Website: learnforlifeot.com.au